Shape-Master Tool

Your Polycrystalline Machining Solutions Partner

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    • PCD (Polycrystalline Diamond)
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        • PCD is typically used in the machining of abrasive, non-ferrous metals and non-metallic materials.

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        • PCBN, also referred to as CBN, is most commonly used in the machining of extremely hard and/or abrasive materials.

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        • A variety of cutting tools in stock and ready to order. Offered in a number of geometries in both PCBN and PCD.

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You are here: Home / Shape-Master Tool Company Shipping Policy

Shape-Master Tool Company Shipping Policy

 

Thank you for purchase from Shape Master Tool Co. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

Please allow 5-7 business days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

U.P.S. Shipping

Shipping rates & delivery estimates

All online purchases will be shipped via UPS.

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

Shape-Master Tool Co. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Shape-Master Tool Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Package Insurance

All shipments must be insured at the customer’s expense, or the customer must submit, in writing, acceptance of liability for product upon leaving Shape-Master Tool Co.’s facility. If nothing is submitted in writing, Shape-Master Tool Co. will insure shipments through the shipping carrier and add applicable insurance charges to the shipping line of the invoice(s).

Damages

All online store products will be insured when shipped.  Shape-Master Tool Co. is liable for any products damaged or lost during shipping. If you received your order damaged, please contact Shape-Master Tool Co. at sale@shapemastertool.com to file a claim.

Please save all packaging materials and damaged goods before filing a claim. Upon receipt of a damaged or lost package, we will take the steps needed to replace the damaged or lost products in a timely manner.

International Shipping Policy

We currently do not ship outside the U.S for our online store. To purchase tools internationally please email or call direct.

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Phone: 815-522-6186

Fax: 815-522-6229

Email: info@shapemastertool.com


Mail

Shape-Master Tool Company

PO Box 520

Kirkland, IL 60146


Shipping

Shape-Master Tool Company

801 W. Main St.

Kirkland, IL 60146

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Your Polycrystalline Machining Solution Partner

Shape-Master Tool was founded in 1976 as a niche natural diamond tool fabricating company; industry standards required a chip free finish at 1000x magnification. As the company has grown and evolved into a leading Polycrystalline cutting tool manufacturer, we continue to pride ourselves on providing the best edge quality in the industry.

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